Skip to main content
Posted 07 December, 2018

Support Advisor (Live Chat)

Talent Spa
Leeds, West Yorkshire LS20 8 Full Time

Support Advisor (Live Chat)Salary: £18,452 pro rataLocation: Leeds city centreShift Pattern: Part time 4 days a week between 20-35 hours per week...

Support Advisor (Live Chat)

Salary: £18,452 pro rata

Location: Leeds city centre

Shift Pattern: Part time 4 days a week between 20-35 hours per week including Saturdays.

About the Company:

Our client’s company is the UK’s largest provider of genuinely free independent debt advice and managed solutions, helping 620,000 people a year resolve problems, repay debts and rebuild lives. They employ 1,500 colleagues and across their 25 year history they have helped millions of people to become debt free.

The Support Advisor role

Following the last five years of sustained growth, they’re embarking on an ambitious three year transformation journey which will see them transforming the way they work, and help them to help even more people.

They are looking to recruit part-time Digital Support Advisors for an exciting role based at our Leeds office. With this role you would become part of the UK’s largest provider of genuinely free independent debt advice and managed solutions.

What you will be doing as a Support Advisor:

  • Respond to clients through an online web help service.
  • Offering initial support and assessing the client’s situation, you’ll need to establish an appropriate outcome for the client’s queries
  • Supporting and signposting client’s when needing further information or a referral to a Debt Advisor.

The ideal Support Advisor will need the following skills/ability:

  • Excellent attention to detail and a high level of accuracy in written work
  • Be able to empathise with client’s whilst retaining and objective and realistic approach
  • To use Microsoft Word and excel is required
  • Candidates must be able to commit to a mandatory 3-week training course.

Benefits:

  • 24 days annual leave (this increases by one day per year up to a maximum of 29), plus bank holidays
  • The ability to buy and sell annual leave
  • Travel season ticket loans
  • Cycle-to-work scheme
  • Group personal pension scheme
  • Westfield Health cash plan
  • Employee assistance programme
  • Financial planning
  • Long service awards

If you feel you’re suitable for this Support Advisor role then please apply today!

This listing expired on 06 Jan. Applications are no longer accepted.

Below are some other jobs we think you might be interested in.

  • Future Opportunities - Customer Service Advisor
    • Pharmacy2U Ltd
    • Leeds, UK
    ... support Free onsite parking Health and wellbeing initiatives Social events throughout the year ... Responding to customer enquiries across several...
    13 Mar
  • Customer Services Advisor- Consumer (office based)
    • ghd
    • Leeds, UK
    The role operates across a variety of different channels including phone, email, chat, and social ... Actively live and breathe the ghd brand. * Strong...
    20 Feb
  • Human Resources Advisor
    • Hawk 3 Talent Solutions
    • Leeds, UK
    Support manager's with recruitment interviews and conducting ER meetings i.e. complex Return to ... Involvement in people projects from conception to go...
    22 Mar
  • Customer Service Advisor (Career Graded) Apprentice
    • Calderdale Metropolitan Borough Council
    • Halifax, UK
    ... social media and Live Chat. As part of this role, you will study towards an NVQ Level 3 ... For support on your application please read our...
    20 Mar
  • Health And Safety Advisor
    • Vipond Fire Protection Ltd
    • Leeds, UK
    From on-site training to University Degree courses, we will provide you with the support and ... We welcome applications from persons who live within a...
    22 Mar
  • Social Media Advisor
    • Morrison's
    • Bradford, UK
    ... will live within a reasonable distance of our office. As a Social Media Advisor you'll be accountable for things like; * Ideation, briefing and...
    21 Mar
  • Policy Advisor
    • Ministry of Justice
    • Leeds, UK
    In DHSC, we are proud of our purpose - to enable everyone to live more independent, healthier lives ... support and outcomes for children and families....
    19 Mar
  • Peoples Relations Advisor
    • South West Yorkshire Partnership NHS Trust
    • Wakefield, UK
    Main duties of the job You will provideHR support and advice to managers on all employee relations ... Our mission isto help people reach their...
    23 Mar
  • Customer Service Advisor
    • Accent Group Limited
    • Baildon, UK
    We support both professional and personal development, ensuring everyone has a development plan and ... live and work in the UK, this position is not...
    24 Mar
  • ASC Digital Policy Advisor
    • Government Recruitment Service
    • Leeds, UK
    In DHSC, we are proud of our purpose - to enable everyone to live more independent, healthier lives ... This unit seeks to support the sector and local...
    21 Mar
  • Policy Advisor
    • NHS England
    • Leeds, UK
    In DHSC, we are proud of our purpose - to enable everyone to live more independent, healthier lives ... support and outcomes for children and families....
    7 Feb
  • Customer Fulfilment Advisor - 6 Month Contract
    • Marshalls PLC
    • Elland, UK
    ... to live. This role sits within the vibrant, busy, Civils and Drainage Customer Service Team at ... In this role you will support both our customers...
    27 Mar
  • Contact Centre Advisor
    • Calor
    • Elland, UK
    Be able to work and co-operate as part of a team, assisting and supporting colleagues, TL's and ... you must be eligible to live and work in the UK....
    7 Mar
  • Contact Centre Advisor
    • Calor Gas Ltd
    • Elland, UK
    Be able to work and co-operate as part of a team, assisting and supporting colleagues, TL's and ... you must be eligible to live and work in the UK....
    6 Mar
  • Health & Safety Advisor (FTC 30 weeks)
    • Chubb Fire & Security
    • Leeds, UK
    From on-site training to University Degree courses, we will provide you with the support and ... We welcome applications from persons who live within a...
    19 Mar
  • Service Advisor
    • Scope Personnel
    • Bradford, UK
    Supporting one another. Exceeding expectations. Customer Service skills. If you can demonstrate ... chat. Job Type: Full-time Experience:
    9 Nov
  • Sales Advisor
    • CLD Recruitment (Leeds) Limited
    • Leeds, UK
    • Quick Apply
    £23,000 to £25,000 Annually
    Ensure the daily smooth flow of paperwork in respect of live and closed orders, including a free ... support the company's strategy for growth * Develop...
    21 Feb
  • Adviser - Member Services
    • Medical Protection Society
    • Holbeck, UK
    ... you to chat with the team, hear more about MPS, and how we work together to support our members ... As an Adviser you will support our members and...
    6 Mar
  • Customer Service Advisor (Zero hour contract)
    • Dandara Living
    • Leeds, UK
    £11.54 Hourly
    Introduction Dandara Living are looking for a Zero Hour Resident Services Associate to support the ... Ensure building is a safe environment in which to...
    21 Mar
  • Trainee Mortgage Adviser
    • Just Mortgages
    • Leeds, UK
    £20,000 Annually
    Training support package of up to £500 per month for your first six months of employment ... Full UK Driving Licence * Legal entitlement to live and...
    15 Mar